Last Updated: January 2024
JeViVo (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of individuals who use our platform, services, and website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, including volunteering and safari traveling. By using our platform, you consent to the practices described in this Privacy Policy.
- Information We Collect
Personal Information: When you sign up for our services, we may collect personal information that can be used to identify you, such as your name, email address, phone number, date of birth, and passport details.
Payment Information: If you make any payments through our platform, we may collect financial information, such as credit card or bank account details, required to process your transactions securely.
Volunteer/Safari Preferences: To provide tailored volunteering and travel experiences, we may collect information regarding your preferences, including your desired destinations, dates, activities, and accommodation requirements.
Log Data: When you visit our website or use our services, our servers automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and other usage information.
- Use of Collected Information
Personalization and Communication: We use the information we collect to personalize your volunteering and travel experiences, including trip recommendations, travel itineraries, and accommodation options. We may also use your information to communicate with you regarding your bookings, updates, and relevant information.
Payment Processing: We utilize your payment information to process transactions and facilitate payments for the services you book through our platform.
Improve Services: We analyze and use the collected data to enhance our services, develop new features, conduct research, and improve the overall user experience.
Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or special offers related to our services. You can opt out of receiving such communications at any time.
- Data Sharing and Disclosure
Service Providers: We may engage third-party service providers to perform functions on our behalf, such as processing payments, hosting our website, analyzing data, and providing customer support. These providers have access to your personal information solely to perform these tasks and are obligated to maintain its confidentiality.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.
- Data Security
We prioritize the security of your personal information and employ industry-standard security measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method can guarantee absolute security, and we cannot ensure or warrant the security of any information you transmit to us.
Third-Party Links: Our platform and website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.
Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us, and we will promptly remove it from our records.
Updates to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or through other appropriate communication channels. Please review this policy periodically for the most up-to-date information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
JeViVo, Shikumu Village, Kakamega County, Kenya.
Email: info@jevivo.org
Phone number: +41 79 964 72 94, +254 792 33 38 67
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.